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Assistant Phlebotomy Manager

Date Posted: 06/15/2021
Midland Memorial Hospital |

Job Description


The Phlebotomy Assistant Manager is responsible for the schedule, timekeeping/payroll, new employee training and quality check ins to ensure effective patient care.  The position is also responsible for student coordination and participating in the hiring process. The Assistant Manager demonstrates leadership skills and an ability to communicate effectively, orally and in writing, with other members of the health care team, representatives of external regulatory agencies and clients.  Responsible for overseeing supplies and equipment and promoting teamwork with staff.  Responsible for solving practical problems, dealing with a variety of issues and interpreting a variety of instructions furnished in written or oral form.  The Assistant Phlebotomy Manager will report to the Phlebotomy Manager directly.


FT - Varies



·         Personnel and Staffing

1.      Oversee shifts including:

a.       Schedule

b.      Payroll

c.       New Employee Training

d.      Employee Continuous Checkups

e.       Student Coordination

f.        New Hire Recommendations


·         Councils/Committees/Standing Meetings

a.       Phlebotomy Collaboration Conclave

b.      Pathology Services – 2nd Wednesday of each month

c.       Outreach Services


·         Outreach Services

a.       Onboard training

b.      Site maintenance

1.      Supplies

2.      Staffing

3.      Equipment

c.       Troubleshooting

1.      Order issues

2.      Phlebotomy personnel issues


·         Supply Management

a.       Proclick/Aperek Ordering

b.      Maintaining adequate supplies including backorder troubleshooting


·         Interdepartmental Collaboration

a.       Demonstrate mission, vision and values and Culture of Ownership principles to collaborate with laboratory and other phlebotomy staff


·         Projects, including:

a.       Billing backup

b.      Resolving Phlebotomy Section Issues

1.      Halfpenny

2.      ARUP

3.      Cerner


·            Technical/Clinical duties: Maintain technical competencies in phlebotomy and SDC working shifts and providing staff coverage as needed.  Cover gaps in staffing/services, e.g., phlebotomist, courier, etc.


·            Ability to identify, assess, and resolve problems (personnel and technical issues)


·            Serves as a member of assigned Committees.  Communicate information and direction to all team members and specifically to Phlebotomy Shift Lead.


·            Respect patient/clients’ rights and confidential information. Follow all HIPPA requirements.


·            Utilizes problem solving techniques to identify problems. Using effective communication skills consistent with culture of ownership principles, follows up with resolutions or assists in finding resolutions to problems.


·            Assumes responsibility for his/her professional development.


·            Adhere to College of American Pathology (CAP), American Association of Blood Banks (AABB) and Det Norske Veritas (DNV) regulatory standards.


§  Communicate effectively (hear, listen, speak) with patients, physicians, other health care professionals and laboratory staff.  Collaboratively works with all organizational leaders.





  • Minimum of High School diploma or equivalent. Associates Degree preferred or higher.
  • Minimum of two years laboratory experience in Specimen Collection and/or Phlebotomy.
  • Certified in Phlebotomy or eligible.
  • Valid Driver license.




To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The individual must be able to:

Ø Stand, walk, sit, stoop, reach, lift, speak and hear.  Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff.  The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.