Behavioral Health Assistant

Date Posted: 02/01/2022
Full Time | Various Shifts Available |

The Behavioral Health Assistant (BHA), with a focus on patient safety, is required to function within the parameters of the legal scope of practice and in accordance with the federal, state, and local laws; rules and regulations; and policies, procedures and guidelines of the employing health care institution or practice setting. The BHA will provide continuous observation and surveillance of assigned patients, regarding behavior and providing a safe environment for the patients. Summons the staff if the patient requires additional assistance. The BHA is also responsible for promoting positive interactions with staff, physicians, patients, families and other visitors.


  • Demonstrates understanding and proficiency of the use of the AvaSys® TeleSitter®
  • Solutions software. Maintains visual observation of patients at all times. Verbally redirects patient over digital 2-way audio device that is in patient room. Immediately summons the nursing staff if the patient requires assistance.
  • Demonstrates positive effective communication, including education with patients and families, physicians and other healthcare team members.
  • Communicates with other healthcare team members when patient appears to post a threat to themselves or others.
  • Participates in a collaborative identification and reporting of patient safety issues.
  • Assures patient environment safety. Seeks assistance with removal of any potential safety hazard from room and reports findings to appropriate healthcare team members.
  • Demonstrates safe work practice and attitude, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department safety programs.
  • Maintains dignity and privacy of patients and their families.
  • Utilizes safe patient handling and mobility equipment, ensuring the safety of the patient.
  • Assists in collecting patient safety data.


  • High School diploma or equivalent
  • Current State of Texas Certification as a Certified Nurse Aid preferred.
  • Must complete Mental Health First aid course within 3 months and complete 2 hours of mental health education annually.