Corporate Compliance

Midland Memorial Hospital is committed to providing health care services consistent with the very highest standards of ethics and integrity.

Each employee, volunteer, student, business associate, and physician has a personal obligation to uphold our standards and Code of Business Ethics. Complying with federal and state regulations are essential and demonstrate excellent business and health care practice.

The privacy and protection of our patients’ confidential medical information demonstrates to our patients and the community our commitment to their most basic rights and fosters a sense of trust. Without trust, we cannot deliver the excellent patient-centered care to which we are dedicated.

What is HIPAA?
The Health Insurance Portability and Accountability Act (HIPAA) was created to ensure patients’ healthcare information remains confidential. This law tells us how, when, and to whom we can share patients’ healthcare information.

The HIPAA privacy regulations were effective April 14, 2003. By this law, patients have the rights to:

Request access to their protected health information
Request an amendment or correction to their protected health information
Request the restriction or limit the use of their protected health information
Refuse to be contacted for fund-raising activities
Request to keep their name off of the patient directory

Protecting Protected Health Information
Everyone at Midland Memorial Hospital are personally responsible for respecting and protecting the privacy rights of our patients. This means not sharing patient information with anyone who should not have access to that information.

Only those involved in the care and treatment of a patient are allowed access to that patient’s medical record. These individuals include physicians, nurses, therapists, lab personnel, admitting staff or anyone the patient authorizes as their personal representative.

Electronic Data Set Request

An electronic data set request for access, exchange, or use of USCDI data sets under the information block rule may be submitted by using the form below and emailing it to

Electronic Data Set Request Form

The purpose of the request must meet one of the following:

Access: Request for electronic access to a specified data set.
Exchange: Request for Midland Health to electronically transmit the specified data sets with another technology, system, platform, or network.
Use: Request for electronic use of a specified data sets. [Use of EPHI for research or innovation purposes]

Are you seeking your medical record? Click here for more information.

Compliance Connection Newsletters

February 2023
March 2023
April 2023
May 2023
June 2023
July 2023
August 2023
September 2023
October 2023
November 2023
December 2023
January 2024
February 2024
March 2024
April 2024
May 2024
June 2024
July 2024

Chief Compliance Officer

Although compliance with the HIPAA regulations is the responsibility of every employee and volunteer, Midland Health has designated Michelle Pendergrass as the Chief Compliance Officer, responsible for developing, coordinating, monitoring, and facilitating the health systems compliance with federal and state laws that affect our information privacy practices.

Concerns from patients, visitors, volunteers and others can be communicated by calling (432) 221-4964 or writing:

Midland Memorial Hospital
Attn: Corporate Compliance
400 Rosalind Redfern Grover Parkway
Midland, TX 79701

SAFE HOTLINE: You can text or call to leave a voicemail at 1-855-662-SAFE (1-855-662-7233). You will need to enter our Company ID# (6874433130) when making the report. Your voicemail will be transcribed into text so that you can remain anonymous.

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