Patient Relations

The health and well-being of our patients is our primary concern, and we will strive to make your stay with us as pleasant as possible. We encourage you to request information, offer suggestions and to express concerns and satisfaction regarding any hospital staff or service.

An issue can be resolved most promptly by speaking with your nurse or another health care professional directly involved with your care. However, if you feel an issue is not being addressed appropriately, or if you need additional assistance, please call the patient hotline at (432) 221.CARE (2273) or dial extension 2273 from any hospital phone, and one of our patient relations coordinators will assist you.