| Availability of Convenient | 
            
            
            
            
            
            
            
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            | Valet Parking | 
            
            
            
            
            
            
            
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            | Information Desk Volunteers | 
            
            
            
            
            
            
            
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            | Clarity of Signage | 
            
            
            
            
            
            
            
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            | Ease of finding Destination | 
            
            
            
            
            
            
            
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            | Appearance of Facility | 
            
            
            
            
            
            
            
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            | Appearance of Staff | 
            
            
            
            
            
            
            
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            | Registration Waiting Time | 
            
            
            
            
            
            
            
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            | Registration Process | 
            
            
            
            
            
            
            
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            | Registration Staff | 
            
            
            
            
            
            
            
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            | Explanation of Patient's Rights & Responsibilities | 
            
            
            
            
            
            
            
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            | Procedure Waiting Time | 
            
            
            
            
            
            
            
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            | Explanation(s) of Reasons for Delay | 
            
            
            
            
            
            
            
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            | Test/Procedure Explanation(s) | 
            
            
            
            
            
            
            
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            | Answers to Your Questions | 
            
            
            
            
            
            
            
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            | Nurse/Technician/Technologist | 
            
            
            
            
            
            
            
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            | Comfort during Procedure | 
            
            
            
            
            
            
            
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            | Safety during Procedure | 
            
            
            
            
            
            
            
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            | Quality of Care | 
            
            
            
            
            
            
            
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            | Likelihood of Recommending to Others | 
            
            
            
            
            
            
            
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