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COVID-19 Community Levels  Hospital COVID-19 Statistics *Last updated on 2/2/23 at 9:19  AM COVID-19 Community RISK : LOW

Visitor Guidelines

The following is a list of frequently asked questions (FAQs). To read the answer to each question, please click on the question.


Where is Midland Memorial Hospital located? What is the main phone number?

400 Rosalind Redfern Grover Parkway
Midland, Texas 79701

The main Green Entrance is located on the North side of the building. The Red Emergency Entrance is also located on the north side of the building, just west of the main entrance. The main customer service phone number is (432) 221.1111.
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I am a visitor. What rules should I be aware of?

Please view our visitation policy here.

Visiting hours: 8:00AM - 8:00PM Daily

  • No children or person under 16 years of age will be permitted at any Midland Health facilities, unless they are here to receive medical treatment or have been emancipated as an adult and are here in a parental/spousal capacity.
  • 1 to 2 visitors will be allowed depending on patient's status
  • Masking guidelines will be determined with current vaccination status, current CDC guidelines and determined community levels:
    • Low Risk: Fully vaccinated persons are not required to wear a mask and non-vaccinated individuals will be required to wear a mask at all times while in the hospital.
    • Medium Risk: Fully vaccinated persons are required to wear in all clinical areas (patient rooms, exam rooms, procedure rooms, diagnostic testing rooms), but are not required to wear in non-clinical areas (hallways, entrance area and cafeteria). Non-vaccinated individuals will be required to wear a mask at all times.
    • High Risk: Everyone is required to wear a mask at all times.


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When is the hospital open?

The hospital main entrance is open for visitation from 8:00 a.m. – 8:00 p.m. through the Green Entrance near the Scharbauer Tower. The emergency department is open 24 hours a day through the Red Emergency Entrance.
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What floor am I looking for in the Scharbauer Patient Tower?

There are nine floors in the Scharbauer Patient Tower. The second floor in the tower is to facilitate connection with the main building and allow for high ceilings in the lobby. The ninth floor will be for future use.

Basement: Kitchen
Floor 1: Main building access point, Chapel, Testing Center, Gift Shop, Admitting, Emergency Department, The Market (Cafeteria) 
Floor 3: Labor & Delivery, Antepartum, Surgery, Main Building access point
Floor 4: Mother-Baby, Special Care Nursery, NICU shell space
Floor 5: Critical Care (ICU, CCU & PCU)
Floor 6: Pediatrics, Same day surgery
Floor 7: Post-Surgical Unit, Oncology Unit
Floor 8: ONN, Total Joint Center, Physical Therapy Gym
Floor 9: Medical Unit
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Where are the visitor and family waiting areas?

The main lobby is now open. 
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Where is the security window?

Security staff is located just inside the Red Emergency Entrance to the tower, 24 hours a day, seven days a week. When the public enters the building between 10:00 p.m. and 5:00 a.m., they will have to stop here to register their visit.
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